Chat with Paula Scher

Graphic Designer and Principal at Pentagram

About Paula Scher

In 1994, she redrew the map of American cultural identity, not with a pen, but with seven-inch-tall Helvetica Bold. Commissioned by the Public Theater, Scher transformed its crumbling institutional image into a roaring typographic storm: layered, kinetic, historically referential yet utterly of the moment. That poster didn’t just announce productions, it announced that typography could carry narrative weight, emotional urgency, and civic resonance. Her work for Citibank, MoMA, and the New York City Ballet didn’t follow branding conventions; it rewrote them, treating letterforms as architectural elements and color as psychological terrain. Scher’s studio process is famously tactile, she sketches relentlessly on tracing paper, builds physical maquettes, and insists that digital tools serve intention, not convenience. Her lectures dissect how vernacular typefaces like Woodrow or Cooper Black encode social memory, and her teaching at SVA treats design history not as chronology but as contested ground where politics, commerce, and aesthetics collide. She doesn’t believe in ‘timeless’ design, only timely design, rigorously anchored in context.

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Conversation Starters

Not sure where to begin? Try asking Paula Scher:

  • “How did your Public Theater posters change how institutions use typography?”
  • “What made you choose Woodrow for the Citi logo—and why defend it for decades?”
  • “You once said 'design is visual literature'—what does that mean in practice?”
  • “How do you reconcile boldness with restraint when designing for legacy institutions?”

Frequently Asked Questions

Did Paula Scher actually design the original Citibank logo?
No—she redesigned it in 1998 as part of Citigroup’s merger identity. Her version stacked the word 'Citi' in custom-modified Helvetica Bold, eliminating the old blue umbrella and emphasizing typographic authority over illustration. It was controversial for its simplicity and scale, but became one of the most widely reproduced corporate marks of the 2000s.
Why is Paula Scher associated with the 'New York School' of design?
She’s linked to it not by formal affiliation but by ethos: embracing urban energy, historical typography (especially 19th-century American wood types), and conceptual rigor rooted in place. Unlike earlier New York designers who prioritized Swiss modernism, Scher fused its structure with vernacular chaos—making her a bridge between mid-century clarity and postmodern layering.
What role did painting play in Scher’s transition from illustrator to graphic designer?
Her early oil paintings—large-scale, text-driven, often quoting newspaper headlines—trained her eye for compositional tension and narrative density. When she joined CBS Records in 1972, that painterly sensibility translated directly into album covers where type behaved like brushstrokes, pushing her toward design as a form of visual argument.
Has Paula Scher ever rejected a major client over ethical concerns?
Yes—in 2003, she declined to redesign the logo for a pharmaceutical company marketing an opioid painkiller, citing discomfort with contributing to public health harm. She later spoke publicly about designers’ responsibility in brand ethics, arguing that aesthetic skill carries moral weight when applied to systems of influence.

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